Privacy Policy

Effective Date: 1 April 2026 ·  hince.in  · KATALYSST CPG CONSULTANTS LLP

 

Your privacy is important to us. This policy explains what personal information we collect, how we use it, and how we protect it.

 

1.  Who We Are

Hince.in is operated by KATALYSST CPG CONSULTANTS LLP, a company registered in India. References to "we," "us," or "our" in this policy refer to KATALYSST CPG CONSULTANTS LLP. You can reach us at hinceindia@gmail.com.

2.  Information We Collect

We collect the following categories of personal information:

•        Identity & Contact: Name, email address, phone number, delivery address.

•        Transaction Data: Purchase history, order details, payment method type (we do not store full card details).

•        Technical Data: IP address, browser type, device information, cookies, and usage data collected when you visit our website.

•        Communications: Any correspondence you send to us, including support emails or feedback.

3.  How We Use Your Information

We use your personal data for the following purposes:

•        Processing and fulfilling your orders.

•        Sending order confirmations, shipping updates, and invoices.

•        Providing customer support and handling returns or refunds.

•        Improving our website, products, and services.

•        Sending promotional communications, only where you have opted in to receive them.

•        Complying with applicable laws and regulations.

4.  Sharing Your Information

We do not sell your personal data. We may share your information with:

•        Logistics partners (courier and delivery companies) solely for the purpose of fulfilling your orders.

•        Payment gateway providers for processing payments securely.

•        Technology service providers (e.g., website hosting, email platforms) under strict data processing agreements.

•        Legal or regulatory authorities when required by law.

5.  Cookies

Our website uses cookies to improve your browsing experience, track site performance, and enable certain features. You can manage or disable cookies through your browser settings. Disabling cookies may affect some functionality of the website.

6.  Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable Indian law (including the Information Technology Act, 2000 and applicable rules). After this period, your data will be securely deleted or anonymised.

7.  Your Rights

You have the right to:

•        Access the personal data we hold about you.

•        Request correction of inaccurate information.

•        Request deletion of your data (subject to legal obligations).

•        Opt out of marketing communications at any time.

 

To exercise any of these rights, please email us at hinceindia@gmail.com.

8.  Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

9.  Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review this page periodically.

10.  Contact Us

For any privacy-related concerns, please contact us at hinceindia@gmail.com.